Frequently Asked Questions
Why my cats need vertical space? How important to create a vertical space for cats?
1. Being up high gives a cat much needed comfort and security.
2. The height can prevent the multiple cats in a family from fighting for territory. At the same time, if there are dogs and young children at home, you can also give the cat a quiet space to enjoy themselves.
3. Give your fat cat a chance to exercise. Jumping up and down in the vertical space can delight their minds and exercise the bodies.
What may cause cats to vomit? How to prevent it from happening?
Cats may occasionally vomit due to hairballs or mild stomach upset. However vomiting may also indicate some serious medical problem, like systemic diseases, obstruction, food allergies, parasites, etc. The treatment of vomiting depends on the cause. So it is always important to take your cat to visit to your veterinarian.
A elevated bowl set is helpful for some post-meal vomit. Cats who eat quickly from ground-placing bowl are more likely to have food become retained within the esophagus instead of moving all the way down to the stomach. A elevated bowl set will help food go down to the stomach. That's how it helps.
For vomit caused by quick eating, slow feeder is also helpful.
Why cats like to scratch my sofa? How to prevent cats from destorying my home?
We must first understand that cat scratching is an inevitable behavior that almost every cat will participate in. It is catharsis, healing and relaxation for them. To prevent improper scratches, the most important thing you can do is to provide plenty of suitable substitutes— "do not scratch my sofa, please use this scratcher pad". Try to variate the scratcher according to the material and direction, because some cats prefer sisal, while others prefer cardboard. Some people prefer tall vertical ones, while others prefer to scratch horizontally.
What kind of cat bag is suitable for going out?
For many cats, the only trips they will take is to the veterinarian’s office.
1. Cats like comfortable, cozy, dark enclosed spaces, which gives them the sense of security.
2. Cats should be able to stand, sit and turn around in their carrier. Size matters. It is always important to measure your cats first before you buy a cat carrier.
3. The carrier should be user friendly easy to storage and ease to carry.
4. The carrier should be well ventilated but can be covered to avoid stress.
I have to go to work during the day, and the cat at home seems to be suffering from separation anxiety. How can this be alleviated?
Kittens can also feel lonely and bored, especially those always at home. Therefore, cat toys are very important to adjust cat’s life and enrich its life. Interacting with your kitty with cat toys every day and satisfying her hunting nature can alleviate its boredom.
How to install those cat wall furniture? Is there any instructions?
In each product we have given easy-to-understand installation suggestions in the manual. At the same time, in order to better guide customers to install the product on the drywall, we have updated the relevant installation videos and in the process of continuous improvement. Those videos are available on our Youtube channel（FUKUMARU Official） and our website page.
Item arrived damaged/missing pieces, what do I do?
Any product unsatisfaction you could contact us though fukumaru@hzdare.com. We will try our best to help.
Besides the website, how to know more information about FUKUMARU？
You can find us on Instagram@fukumaru_ins, Tiktok : FUKUMARU_official, Youtube:FUKUMARU Official